Legal & Privacy

Terms and Conditions

Welcome to NebuClear MD (“we,” “our,” or “us”). By accessing or using this website, including purchasing products from www.nebuclear.com (the “Site”), you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use this Site.

Use of Website

This Site is intended for informational and lawful use only. You agree not to use the Site in any way that could damage, disable, or impair its operation or interfere with other users. Unauthorized use, including attempting to gain access to restricted systems or data, is prohibited.

Medical Disclaimer

The information provided on this Site is for general educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical condition or before using a medical device. Use NebuClear MD products only as directed in the Instructions for Use.

Product Availability & Accuracy

We make reasonable efforts to ensure that product descriptions, pricing, and availability are accurate and up to date. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, or discontinue products at any time without prior notice.

Orders & Payments

All orders placed through the Site are subject to acceptance and availability. Prices are listed in the applicable currency and are subject to change without notice. Payment must be received in full before orders are processed and shipped. We reserve the right to cancel or refuse any order at our discretion.

Shipping & Delivery

Shipping times provided are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our reasonable control. Risk of loss transfers to the customer upon shipment.

Returns & Refunds

Due to the medical nature of NebuClear MD products, returns are limited to unopened, unused items in original sealed packaging unless otherwise required by law. Defective or damaged products should be reported promptly so we may evaluate and resolve the issue in accordance with applicable regulations.

Product Use & Responsibility

You are responsible for using NebuClear MD products in accordance with the provided Instructions for Use and applicable laws. Improper use, modification, or failure to follow instructions may result in injury or reduced effectiveness and voids any applicable warranties.

Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of NebuClear MD or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, NebuClear MD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this Site or our products. Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless NebuClear MD, its affiliates, officers, employees, and partners from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms & Conditions.

Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict-of-law principles.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of the updated terms.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us through the contact information provided on this Site.

Legal & Privacy

Privacy Policy

NebuClear MD (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.nebuclear.com (the “Site”) or purchase our products. By using the Site, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide, such as your name, email address, shipping address, billing information, and order details when you make a purchase or contact us. We may also automatically collect certain non-identifying information, including IP address, browser type, device information, and usage data through cookies and similar technologies to improve website functionality and performance.

How We Use Your Information

We use your information to process orders, complete transactions, communicate with you, provide customer support, improve our products and services, and maintain the security and functionality of our Site. We may also use contact information to send transactional emails, order confirmations, and important service-related notices.

Medical Information

NebuClear MD does not collect protected health information (PHI) or medical records through this Site. Any information you submit through the Site should not include sensitive medical or diagnostic details. Product usage questions should be directed to a qualified healthcare professional.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and understand how visitors interact with our Site. You can control or disable cookies through your browser settings; however, doing so may affect Site functionality.

Information Sharing

We do not sell or rent your personal information. We may share information with trusted third-party service providers who assist with payment processing, order fulfillment, shipping, website hosting, and analytics, solely for business operations and under confidentiality obligations. We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. While no system is completely secure, we take appropriate steps to reduce risk and protect your data.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights & Choices

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. You may also opt out of non-essential communications by following unsubscribe instructions or contacting us directly.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies independently.

Children’s Privacy

The Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us using the contact information provided on this Site.